We use the information you share with Phoenix SEO Studio to answer your inquiry, prepare your free visibility check and arrange a response about your business. This policy explains what we collect through our forms, automated calls and chats, and website analytics. Last updated: October 20, 2026.
What information do we collect through forms?
We collect the details you submit: your name, business name, website, phone number and email address. City is optional. Fuller forms also include an optional "What should we look at?" field for whatever you choose to tell us about your business or your request. We use those submitted details when responding to the inquiry and preparing the free visibility check.
The information comes from what you send through the form. Your business name and website identify the business you want us to look at, while an optional message gives us the context you choose to share for your request. Your phone number and email address give us a way to respond.
What happens when you call or chat?
Our automated assistant answers calls and chats, and those conversations are recorded and transcribed. We collect the recordings and transcripts along with the information you provide during the conversation. These records form part of the information we use to understand and answer your inquiry.
How do we use your information?
We use your information to reply, prepare the free visibility check and allow one of our SEO specialists to contact you about it. That specialist is an independent SEO professional in our network who would do the work. The details you provide give that specialist context for discussing your inquiry with you.
Preparing the check and responding to your inquiry are the reasons we use these details. This includes the information submitted in a form and the information recorded or transcribed during calls and chats.
Who receives your information?
We share your information only with that specialist and the service providers that run this website and its communication services. Those providers support hosting, phone and AI assistant services, email delivery and analytics. We never sell personal information, and we never publish client names.
What website analytics do we collect?
We collect basic analytics about pages viewed, the device used and approximate location. We use privacy-friendly analytics and Google Analytics to collect website analytics. Google Analytics uses cookies.
These website activity details are part of the information we collect alongside submitted inquiries and recorded conversations. The analytics information described here concerns website visits, including which pages people view and the devices they use.
How do you request deletion?
You can ask us to delete your information through our contact form or by phone. State that you are requesting deletion when you call or send your message. Calls about deletion requests are also answered by our automated assistant and recorded and transcribed.
Who is the site intended for?
Our site is not meant for children under 13. This policy describes the information collected through the website and its inquiry channels.
How do we show policy changes?
We date policy changes on this page so you can see when the policy was updated. Our website terms separately explain the terms for using the site and the free check.